One Small Step Party Terms & Conditions

​​

​

Party Booking

• A 50% deposit of the party package fee is required to confirm the reservation. Bookings are confirmed on a first-come, first-served basis upon receipt of the deposit.

• Payment of the deposit constitutes acceptance of our Terms & Conditions.

• All deposits are non-refundable and non-transferable.

 

Prior to the Party

• Date changes require a minimum of two weeks’ notice and are subject to availability. Rescheduled dates must be within 30 days of the original booking. Changes to vendor arrangements are also subject to availability and are not guaranteed.

• In the event of a Typhoon Signal No. 8/9/10 or Black Rainstorm Warning, the party may be postponed once within three months, subject to availability.

• Any food allergies must be reported to One Small Step at least two weeks before the scheduled party. One Small Step will not be held liable for any incidents resulting from unreported allergies.

 

During the Party

• Guests are responsible for any damages to the venue’s facilities or equipment. Repair or replacement costs will be charged accordingly.

• Parties are allocated a three-hour time slot. Any additional time beyond the reserved duration will incur an extension fee.

• If the maximum guest capacity is exceeded, additional charges will apply for extra party space, even if additional space is unavailable.

• Guests must set up and dismantle any personal materials without staff assistance. Failure to remove decorations or restore the venue to its original condition may result in an additional cleaning fee, subject to the extent of cleanup required.

• Affixing materials to any walls within the premises is strictly prohibited.

• Parents, guardians, and caretakers are solely responsible for supervising children. One Small Step does not provide child supervision and assumes no liability for any injuries or incidents occurring on the premises.

• Footwear is not permitted inside the premises. All guests must wear socks at all times. Socks are available for purchase at HKD 20 per pair.

• Outside food and beverages are not permitted.

• Under the free-flow food and beverage package, guests may take home up to two containers of leftover food using containers provided by One Small Step. Unfinished beverages may not be removed from the premises.

​

Self-Arranged Vendors

• All external vendors (e.g., photographers, videographers, performers, decorators) must receive prior approval from One Small Step.

• For safety reasons, only in-house performers are permitted to conduct bubble shows.

• Animal performances are strictly prohibited due to hygiene, health, and safety concerns. Any unauthorized animal performances will be denied entry. If a vendor fails to comply, a HKD 1,000 cleaning fee will be applied to the final bill.